Return portal is not accessible

The return portal is disabled and not accessible at this time.

To start the return process for your order, please enter your email address or phone number and the order number below.

How do I exchange?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to exchange
  • You will get a confirmation email with the shipping guidelines once the exchange request is approved

 

What items are exchangeable?

You can exchange your items within 14 days of receipt of your shipment.

  • They must be in original condition
  • For clothing, unwashed and unworn
  • In the original packaging

Free gifts or promotional items are not returnable!

Are there any charges for exchange?

  • There are no charges for an exchange
  • Original shipping charges are non-refundable
  • You are responsible for the charges of the return shipping