To start the return process for your order, please enter your email address or phone number and the order number below.

How do I exchange?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to exchange
  • You will get a confirmation email with the shipping guidelines once the exchange request is approved

 

What items are exchangeable?

You can exchange your items within 14 days of receipt of your shipment.

  • They must be in original condition
  • For clothing, unwashed and unworn
  • In the original packaging

Free gifts or promotional items are not returnable!

Are there any charges for exchange?

  • There are no charges for an exchange
  • Original shipping charges are non-refundable
  • You are responsible for the charges of the return shipping